Help and Support

New users submit a registration request and wait for an administrator to approve it. Approval is required before sign-in.

If you already have an account, use Sign in. If you forgot the password, an administrator can issue a temporary password. The application does not email reset links unless a mail service is configured, and none is required for approval-based onboarding.

Pending, rejected, and suspended accounts cannot open patient records, consultations, prescriptions, billing, or settings.

For help with an existing account, use the contact page.